At A&N Cigar Stroller, we are committed to delivering your products efficiently while fully complying with all applicable tobacco regulations in the United States.
1. ORDER PROCESSING
All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed on weekends or holidays
- During high-demand periods or limited releases, processing times may be extended
Once your order has been processed, you will receive a shipping confirmation with tracking information.
2. SHIPPING METHODS & CARRIERS
We ship orders using approved carriers such as:
- UPS
- FedEx
We do not ship tobacco products via USPS, in compliance with federal regulations.
Shipping options and rates are calculated at checkout based on your location.
3. DELIVERY TIMEFRAMES
Estimated delivery times vary depending on your location and selected shipping method.
- Standard shipping: typically 2–5 business days after dispatch
- Expedited options may be available at checkout
Delivery times are estimates and are not guaranteed.
4. ADULT SIGNATURE REQUIREMENT
Due to federal and state regulations, orders containing tobacco products may require:
- Adult Signature (21+) upon delivery
The carrier will verify identification at the time of delivery. Failure to provide valid ID may result in the package being returned.
5. AGE VERIFICATION
All customers must be 21 years or older.
We may:
- Use third-party age verification systems
- Request additional identification before shipping
Orders that cannot be verified will be delayed or canceled.
6. SHIPPING RESTRICTIONS
We comply with all federal and state laws governing tobacco sales.
As a result:
- We may not ship to certain states or jurisdictions
- Some locations may have additional restrictions or requirements
Orders placed to restricted areas will be canceled and refunded.
7. TAXES & REGULATORY FEES
Applicable taxes are calculated at checkout based on your shipping address, including:
- Sales tax
- State tobacco excise taxes (where applicable)
Customers are responsible for compliance with local laws.
8. ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email.
It is your responsibility to monitor the shipment and ensure availability for delivery if a signature is required.
9. FAILED DELIVERY & RETURNS TO SENDER
If a package is:
- Undeliverable
- Refused
- Not signed for when required
It may be returned to us.
In such cases:
- Shipping fees are non-refundable
- Additional shipping charges may apply for reshipment
10. RISK OF LOSS
All orders are shipped under a shipment contract.
Ownership and risk of loss transfer to the customer once the package is handed over to the carrier.
11. DELAYS
We are not responsible for delays caused by:
- Carrier issues
- Weather conditions
- Incorrect or incomplete shipping information
- Regulatory verification requirements
12. ORDER REVIEW & FRAUD PREVENTION
We reserve the right to:
- Hold or delay orders for verification
- Cancel orders suspected of fraud or non-compliance
13. CONTACT
For any shipping-related questions, please contact:
A&N Cigar Stroller
[7840 SW 136 CT .Miami FL]
info@cigarstroller.com